Help centerCommunitiesMemberships and tiers

Memberships and tiers

Set up and enable paid membership tiers, pricing, and exclusive perks — including after your community is already created.

Offer paid membership tiers to give your most loyal members exclusive benefits. This is a great way to generate recurring revenue.

Set Up Paid Membership

You can turn on paid membership at any time. You don't have to do it when you first create your community. If you skipped it during setup, here's where to change that:

  1. Open your host dashboard and go to the Memberships tab in the sidebar. If paid membership isn't enabled yet, you'll see an "Enable paid membership" banner. The same banner also appears on the Overview tab. Click it to open the setup wizard. (You need to be the community Owner or an Admin to see this.)
  2. Set your pricing. Give the tier a name (for example "Member," "Gold," or "Supporter") and set a monthly price, an annual price, or both.
  3. Define member benefits. List what members get: access to exclusive events, priority registration, ticket discounts, or a private discussion feed.
  4. Add registration questions (optional). Ask members anything you want them to answer when they subscribe.
  5. Connect Stripe. This is required so you can collect payments. Connect a Stripe account (or finish Stripe setup if you started it earlier) and make sure payouts are enabled.
  6. Announce it (optional). The wizard can send an email to your existing followers letting them know membership is now open.

Enabling membership permanently turns on membership features for your host profile, so the wizard asks you to confirm before finishing.

Add and Edit Tiers

Once membership is on, manage your tiers anytime from the Memberships tab in your dashboard sidebar. Membership approval and membership questions live there too.

Your tiers are listed together. Click the pencil icon on any tier to rename it, change its benefits, or change its prices. A price change applies to new members only: everyone who already subscribed keeps paying what they signed up at.

To sell more than one level, click Add tier. How many tiers you can offer depends on your plan:

PlanMembership tiers
Free1
Pro2
BusinessUnlimited

Members see every tier on your community page and pick one when they subscribe. If you are already at your plan's limit, Add tier shows you what each plan includes.

If you move to a plan with a lower limit, you keep the tiers you already have and your members keep being billed. You just cannot add another until you are back under the limit.

Add Perks to Each Tier

Describe the benefits. For example:

  • Access to exclusive events
  • Priority registration
  • Discount on all tickets
  • Private chat channel
  • Direct messaging with you

Be specific about what members receive.

Gate Tickets to Membership Tiers

When you create a new event, you can require membership to buy tickets. Choose which tier has access to which ticket type. This limits sales to your paying members.

Members Subscribe Anytime

Members choose a tier and subscribe monthly or annually. Billing renews automatically each month or year. They can upgrade, downgrade, or cancel anytime.

Manage Your Members

From your dashboard's People tab, see who's subscribed, which tier they chose, and when their subscription renews. If you set up membership questions, click on any member to view their answers. Send member-exclusive broadcasts. Remove anyone who violates community guidelines.

If you enabled Require approval, the People tab shows a Pending filter where you can review applicants, see their answers, and approve or decline them.

Track External Members (Pro)

If you collect payments outside of Eventship, like cash, bank transfers, or through another platform, you can still track those members as paid.

In your People tab, click the pencil icon next to any subscriber's type to mark them as a paid member. Click it again to revert them to a subscriber. This requires an Eventship Pro subscription and a paid membership tier.

You can also bulk-import paid members via CSV by adding a member column with "yes" for each paid row.

External members get full paid-tier access: member-only events, discussion feeds, and broadcasts.

What Each Plan Includes

Every plan can sell paid membership. What changes is how many tiers you can offer: Free includes 1, Pro includes 2, and Business is unlimited. Pro also gets priority support and richer member data in exports. Upgrade anytime.

Payment

Eventship handles all billing. We take a small payment processing fee. Members see clear pricing before they subscribe.

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