Badge printing with a Zebra printer

Eventship prints name badges directly from the scanner to a Zebra ZD621 (or any compatible ZPL thermal printer). Badges show the attendee's name, company, event and host name, and a role chip for hosts and sponsors.

Badge printing is a Pro feature — your host must be on the Eventship Pro plan to enable it.

What you need

• Zebra ZD621 thermal label printer (or another Zebra ZPL-compatible model)
• 4" × 3" direct thermal or thermal transfer labels
• A computer with the Zebra Browser Print agent installed
• The Eventship scanner open in a browser on the same computer

One-time setup

1. Install Zebra Browser Print

Eventship talks to your Zebra printer through a tiny local service called Browser Print. You install it once on the machine that will be connected to the printer.

1. Download Browser Print from Zebra's site: https://www.zebra.com/us/en/support-downloads/printer-software/printer-setup-utilities.html
2. Run the installer and follow the prompts.
3. After installing, the Browser Print agent starts automatically in the background.

Browser Print runs on macOS and Windows. It does not send anything to Zebra — it only lets your browser discover and print to printers already connected to that computer.

2. Connect your printer

Plug the Zebra ZD621 into your computer via USB (or connect it on the same network / over Bluetooth). Load 4" × 3" thermal labels. The printer's status light should be solid green.

3. Open the scanner

Go to your event's scanner page on the same computer where Browser Print is installed. Click Connect Zebra printer — the scanner will discover the printer and remember it for the session.

Printing a badge

Once a printer is connected, each time you scan an attendee's QR code you'll see a Print badge button. Click it to send the badge to your Zebra. If you need to reprint for someone (lost badge, misprint), scan their code again — you don't have to check them in a second time.

Troubleshooting

"Browser Print agent not responding" — The Browser Print service isn't running. Reopen it from your Applications folder (macOS) or Start menu (Windows).

No printers found — Make sure the printer is powered on, labels are loaded, and it's connected to the same computer that has Browser Print installed.

Labels come out blank — You may have thermal transfer media without a ribbon, or direct thermal labels but the wrong setting. Check the Zebra documentation for your label stock.

The badge layout looks wrong — Make sure your labels are 4" × 3". Other sizes will crop or scale oddly.

Using a different Zebra model

Any Zebra printer that speaks ZPL should work, but the badge is designed for 4" × 3" labels at 203 DPI. If your printer is 300 DPI or uses a different label size, contact support — we can help tune the template.