QR code check-in
Use the scanner to check in attendees at the door.
Each attendee gets a unique QR code for their ticket. Hosts and team members can scan these codes to check people in as they arrive. It's quick, contactless, and keeps your guest list accurate.
Get Your QR Code
Your QR code is in the confirmation email you got when you registered. Open that email at the door and show the code. You do not need to sign in first, and it works the same whether you paid or registered for free.
Your ticket page always has it. Sign in and go to My tickets.
When the email leaves the code out
This is the full list. Your ticket page still has your code in every one of these cases.
- You registered more than one person. Each guest has their own code, and the email carries one order rather than one seat. Open your ticket page to see every code in your order.
- The host has not approved your registration yet. Your code arrives when they do.
- The event is online only. There is no door to scan at.
- The event takes registrations on another site. You finish signing up on that site, so your ticket comes from them. Use what they sent you.
- Someone gave you a seat they had already paid for, or passed their ticket to you. What you got is an assignment or transfer notice rather than a confirmation. Open your ticket page.
- You subscribed to a hub. A hub is an agenda built from other events. You check in at the individual events you register for, each with its own code.
Scan Check-Ins at Your Event
You can scan from either the web dashboard or the Eventship mobile app.
On mobile: Open your event, tap "Scan tickets" in the Host tools card, and allow camera access the first time. The camera opens with a scan reticle. Point it at the attendee's QR code.
On web: Open your event dashboard and click the scanner option. Point your phone's camera at the attendee's QR code. The scanner works on any smartphone with a camera.
What Happens When You Scan
You'll see the attendee's name and ticket type right away. Confirm they match, then tap to check them in. The system marks them as present instantly. The scanner stays open so you can continue to the next QR code.
Real-Time Updates
As you scan QR codes, your guest list updates in real-time. You can see check-in status from your event dashboard. Share guest list access with your team so everyone sees current numbers. This helps you track capacity and no-shows.
What If Someone Forgot Their Code?
Ask the attendee for their confirmation email and the QR code inside. If they can't find it, switch to the Search tab in the mobile scanner (or the name-search panel on web) to look them up by name or email and check them in without scanning. You can also type a printed QR code manually using the keyboard icon in the top bar.
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