Alexander Mandel
Solutions Engineering, GTM Strategy, Integrations & Customer Success - SaaS, AI & Enterprise Platforms
Based in San Diego
About
I build and scale customer-facing technical organizations that connect revenue growth with delivery execution. My work sits at the intersection of Solutions Engineering, Sales Engineering, Customer Success, Product, and Engineering, with a focus on complex SaaS platforms, AI-enabled products, integrations, enterprise workflows, and post-sale adoption. I have led Sales Engineering, Integrations, and Customer Success teams through 10× revenue growth, from approximately $10M to $100M, while influencing more than $60M in annual ARR and reducing organic churn by 75%. That work came from improving technical discovery, solution validation, onboarding, implementation handoffs, expectation-setting, and long-term customer engagement. I specialize in aligning what gets sold with what can actually be delivered. That includes technical deal strategy, enterprise discovery, POCs, integration planning, pricing and workflow alignment, customer lifecycle design, and cross-functional execution with Sales, Product, Engineering, and Customer Success. My background spans SaaS, AI, logistics technology, identity and privacy platforms, EV and energy systems, healthcare technology, cybersecurity-adjacent environments, and regulated enterprise workflows. I am focused on senior leadership roles in Solutions Engineering, Sales Engineering, Field CTO, GTM Strategy, Customer Success, and technical revenue organizations where complex products need clearer discovery, stronger validation, better customer outcomes, and scalable execution.
Looking to connect with
Interesting people and good ideas
Hobbies & interests
Rebuilding Cars, Hiking, Computers
Education
- San Diego State University, Business Administration
- Cal Poly, Aerospace Engineering
Interests & expertise
Interests: Advise others, Expand network, Explore career opportunities
Functions: Design, Engineering, Product, Sales, Success
Roles: Consultant, Founder, Professional
Industries: AR / VR, Advertising, Consumer Goods, EdTech, Logistics, Sustainability, Tech, Energy