Munjal Patel
Your people do not run your software. It runs them. I build the version that works for them instead. Founder & CEO, Simple. Ex-VP Eng, ServiceTitan, Ex-ServiceNow.
Based in San Diego
About
Your senior project manager is paid a six-figure salary to copy numbers between systems. They did not spend a decade in the field to become a database clerk, but if you audit their calendar that is where the week goes. I spent 20 years building the software that put them there. At ServiceNow I built the low-code platform that 96% of their customers adopted. At ServiceTitan I ran engineering for a platform moving $5B+ a year. On paper it went well. Underneath, the software we shipped kept making the job harder rather than easier. Field supervisors tapping through the same screens for the twentieth time that week because that is just the workflow. It was the right answer for the tools we had. Forms and queues were the only way to make an operation legible to a computer. That has changed. Models can now read context, make a judgment and execute, which was not possible at any price when we were building it. So the whole layout of the factory is wrong now, not just one machine in it. That is what Simple is. Software that does the operations work rather than routing it to a person. What that looks like in practice: a dispatch system that checks certification before the crew is sent rather than after the inspector asks. 128 workers out, zero manual audits, no conversation with an inspector. I work with operations leaders in construction, industrial and hospitality. If your best people are the integration layer between your systems, that is the problem I work on.
Looking to connect with
Operations Leaders, Entrepreneurs, Investors
Munjal's host profiles
Experience
- Founder & CEO at Simple
Education
- Harvard University
Interests & expertise
Interests: Advise others, Expand network, Find media placement, Find news sources, Fundraising, Investing, Make friends, Mentor
Functions: Engineering, Investing, Marketing, Operations, Product, Sales, Success
Roles: Business Owner, Consultant, Executive, Founder, Investor, Service Provider, Professional
Industries: AI, Aerospace, BioTech, Consumer Goods, Defense, FinTech, Legal, Life Science, Logistics, Manufacturing, Marine Tech, MedTech, Real Estate, Space, Tech, Energy, Food / Beverage